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Terms and Conditions


Call Services Ltd t/a drivingdocuments.com 20 - 22 Wenlock Road. London. N1 7GU Email: support@drivingdocuments.com Phone number: 02038680415

These Terms and Conditions will apply to the purchase of the Service by you (the Customer or you). We are Call Services Ltd trading as driving documents.

These are the terms on which we sell the Service to you. By subscribing to the service on the Website, you are agreeing to these Terms and Conditions. If you do not click on the subscribe button, you will not be able to complete your order. You can only purchase the Service from the Website if you are eligible to enter into a contract and are at least 16 years old.


Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession;

Supplier means Call Services Ltd

Contract means the legally-binding agreement between you and us for the supply of the Services;

Order means the Customer's order for the Service from the Supplier as submitted following the step by step process set out on the Website;

Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website;

Services means the services advertised on the Website

Website means our website www.drivingdocuments.com on which the Services are advertised.

The Service

This is a premium rate, reverse billed mobile service. The charge for the service will appear on your mobile phone bill. The full description of the Service is as set out on the Website.All Services which appear on the Website are subject to availability.We can make changes to the Service which are necessary to comply with any applicable law or regulatory guidelines. We may notify you of these changes, if we feel it is necessary for your continued use of the Service.

Fees and Payment

Fees and charges include VAT at the rate applicable at the time of the Order.

You agree that we can take payment immediately or otherwise before delivery of the Service by charging the mobile phone bill of the number used to subscribe to the service.

Personal information and Registration

When registering to use the Website you must use your own personal mobile number. You remain responsible for all actions taken under that mobile number and undertake not to disclose your mobile number and PIN to anyone else and keep them secret.

We may contact you by using this mobile number or other electronic communication methods, including email if you have supplied this to us.

We retain and use all information strictly under the terms of our Privacy Policy.

Cancellation and Refund policy

This service is a rolling monthly subscription which can be cancelled at any time by sending the word “STOP” to xxxx If you are not fully satisfied with the service, please contact us at {email address here} and we are happy to cancel the service and provide a refund. We reserve the right to cancel a plan at any time without any notice (written or otherwise) if we feel the service is being abused in any way.

Call Services Ltd solely provides information using the Government open licence and any vehicle information that is provided, is done so via this licence. Therefore, we cannot act as a guarantor to the accuracy of the information and hold no liability from any monetary loss that may occur from use of the service.

Termination and Suspension

We may terminate the Contract or suspend the Service at any time without a written notice of termination or suspension to the other if that other commits a serious breach, or series of breaches resulting in a serious breach, of the Contract.On termination of the Contract for any reason, any of our respective remaining rights and liabilities will not be affected.


Call Services Limited makes all reasonable efforts to ensure that the information supplied as part of the Service is accurate at the time of their creation and/or modification. However, we cannot guarantee the completeness or accuracy of information contained on the website or other means of electronic delivery, and shall not be responsible for any errors, omissions, or inaccuracies and accepts no liability whatsoever for any loss or damage howsoever arising. We reserve the right to make changes to the Service or alter any content at any time without notice.

Governing law, jurisdiction and regulation

The Contract (including any non-contractual matters) is governed by the law of England and Wales.


Payments for services provided by www.drivingdocuments.com are made via reverse mobile billing. Any fees paid are inclusive of VAT and this transaction process is registered and regulated by Phone Pay Plus according to the Phone Pay Plus Code of Practice. By subscribing to the service, you agree that we can take payment immediately, before delivery of the Service by charging the mobile phone bill of the number used to subscribe to the service. In order to subscribe to this service, you must be over 18 and be the bill payer of the mobile phone number used to register. Any information provided to us, is retained internally and may be used to contact you. Any information will not be distributed to a third party.

Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.

Search for your Car

Number plate
Enter the number plate registered to your vehicle.

Vehicle make
Enter the make of your vehicle e.g. AUDI

Verify your mobile number
To confirm the number is correct, we will send you a free pin to your mobile phone via text message. By pressing enter you agree to the price, terms below and that the charges will be added to your mobile phone bill.


This service is charged at £10 for 12 months access.

You agree to the full terms and conditions, that you are aged 16+ and you will be charged to your mobile account. You will be shown the due date of your MOT and tax for the vehicle registration you have entered. We will send you alert reminders by text message before your MOT and tax are due. These reminder messages are free, not charged. Information supplied through the service can be obtained for free from the DVLA. Service provided by De Veritate Sumus Ltd (call customer service on 020 3868 3632).

Enter the Pincode received on your mobile.

Terms and Conditions
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